Posted by Admin on
Job Description
- Installation for both multi-functional copiers and printers
- Install print drivers
- Ensure scan functions are set up/working properly i.e., scan to email, scan to folder
- Train customers on the features and how to use multi-functional copiers and printers
- Backup support for Level 1 Helpdesk
- Customer support both onsite and over the phone
- Technical support for the sales staff on various products and solutions
- Assist with customer escalations and questions
Job Requirements
- Experience working with customers both in person and over the phone
- Basic computer skills required
- Good communication and Interpersonal skills
- Professional demeanor
- Experience answering the phones a plus
- Safe driving record required
- The ability to multitask
- Organized with attention to detail
- Attentiveness and patience
- Copier and printer experience a plus
Benefits
- Team-oriented and friendly work environment
- Comprehensive; 401K, Medical, Dental, Vision and life insurance
- Company sponsored events, trips and contest
- On-going training and professional development
- Paid PTO & holiday pay
Company Highlights
- Privately held award winning solutions company
- Centrally Located in Elk Grove Village
- One of INC 500 Fastest Growing Privately Held Companies in Chicagoland
ISBS IS AN EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER THAT VALUES DIVERSITY AND INCLUSIVENESS IN THE WORKPLACE. WOMEN, MINORITIES, INDIVIDUALS WITH DISABILITIES AND VETERANS ARE ENCOURAGED TO APPLY.