ISBS Receives ProVision Prodealer Award!

Posted by asagissor on September 18, 2024

Congratulations to the ISBS Service Team for consistently providing top-tier service and support!

On behalf of Ricoh Americas Corporation, we are pleased to inform you that Image Systems and Business Solutions authorized service locations have been recognized as a ProVision 2024 Certified Dealer!

This program is designed to recognize Dealers who provide outstanding service and support in accordance with Ricoh's guidelines.

Image Systems and Business Solutions has met or exceeded the requirements of the ProVision Program in the following areas:

Use of Genuine Ricoh Parts and Supplies
Hardware & Solutions Training
Safety and Service Parts Training
ARMs Usage and Training
Help Desk Productivity & Efficiency
Overall High Training GPA

Congratulations to the Service Organization of Image Systems and Business Solutions for this Outstanding Achievement.

I would like to thank Renee for her perseverance in addressing the problem and pushing forward for resolution. She is an asset to your Company!
The entire process was made very easy by the sales rep, delivery driver and tech guy. Each of the people I dealt with on this were very professional and courteous.
We are a new ISBS customer, and we want to make sure that you are aware that Tom is delivering amazing service for your organization.
The new copier/printer is installed. It's working well and I'm enjoying the new shiny machine! Looked like the install went smoothly and crew was here at 8:59am on the button. Amazing! They were very nice, knowledgeable and professional.