Many companies claim that they have the "Best service in the business" but few even have a way to measure how happy customers are. Here at Image Systems & Business Solutions we
have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system www.netpromoter.com
The average N. American company has a Net Promoter Score® of 30. Some well-loved companies reach scores into the 70s and 80s. Image Systems & Business Solutions continuously scores well into the 90's and for the second consecutive month have been awared from our customers a perfect score of 100%. This is a great trstament to the deication and committment ISBS employees place on customer satisfaction each and every day.
Thank you to our entire staff for a job well done and to our cherished customers for taking the time to complete the survey.
Regards,
John Specht
General Manager