Posted by Admin on
Many companies claim that they have the "Best service in the
business" but few even have a way to measure how happy
customers are. Here at Image Systems & Business Solutions we
have a system that allows us to capture feedback after every
service call. We use the Net Promoter Score system
www.netpromoter.com
The average N. American company has a Net Promoter Score® of 30.
Some well-loved companies reach scores into the 70s and 80s